Support

Need help with SHELVD? We're here to assist you with any questions or issues.

Email Support

For general inquiries, bug reports, or feature requests, email us directly.

hello@shelvd.io

Frequently Asked Questions

How does Kindle sync work?

SHELVD connects to your Amazon Kindle account to automatically track your reading progress. We sync every 5 minutes when you're actively reading, capturing page numbers and completion percentages.

Is my data secure?

Yes. Your Amazon credentials are encrypted at rest using industry-standard encryption. We never share your data with third parties and you can delete your account and all data at any time.

How do I disconnect my Kindle account?

Go to Settings → Connected Accounts and click "Disconnect" next to your Kindle account. This removes your credentials from our servers immediately.

Can I import my Goodreads library?

Yes! Go to Settings → Import and upload your Goodreads export CSV file. We'll import your books, shelves, and reading progress.

How do I delete my account?

Go to Settings → Account → Delete Account. This permanently removes all your data within 30 days.

What devices are supported?

SHELVD works on any modern web browser, plus native iOS and Android apps. Your reading data syncs across all your devices.

Legal

Review our policies and terms of use.